We care about our products and naturally do our best to deliver them to you in top condition. However, it sometimes happens that an order is broken during transport or that something else happens that means you can make a claim under the warranty. Under European law, we are liable for any lack of conformity that becomes apparent within a period of two years after delivery of the goods. You may have additional rights under Dutch law.
If you discover or should discover a defect in the product, you must contact us within a reasonable period of time. A reasonable period is in any case two months. Under certain circumstances, a period of longer than two months may also be acceptable.
If you contact us in time, we will arrange a free repair or replacement.
It can always happen that something doesn't go exactly as planned. We recommend that you first report complaints to us by emailing firstname.lastname@example.org. Leid If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur via
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